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Shop Manager - Perfumes and Cosmetics - Jobs in Kuwait

2.00 to 4.00 Years   Kuwait   09 Jan, 2024
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryPerfume & Cosmetics
Functional AreaNot Mentioned

Job Description

Operations:

  • Manage all stock inventory, ensuring sufficient stock levels are maintained
  • Ensure store cleanliness as per guidelines
  • Ensure Visual Merchandising change/display is done correctly
  • Ensure smooth operation and execution of new launches in store
  • Manage and be present at all times to drive workshops & store events
  • Be the first point of contact regarding customer complaints, be responsible for escalation when needed
  • Roster management
  • Ensure accuracy of half-yearly Audit check
Sales:
  • Work with retail team to achieve store target
  • Partner with Retail Exe/Trainer on individual sales associates training to motivate team to achieve their sales target
  • Drive and grow store traffic - conversion & revisit rate
  • Coach sales associates in a timely manner to improve individual KPIs
Reports:
  • Ensure timely submission of weekly/monthly reports
  • Ensure timely submission of comms payout
Team Management:
  • Build a strong and cohesive positive team spirit, ensuring high team morale
  • Manage sales associates, including counselling & management of all behavioural & conduct issues
  • Ensure smooth orientation and integration of new team members
  • Responsible for maintaining a professional, objective position for all issues pertaining to staff and all matters
  • Ensure store associates? grooming meets guidelines

Keyskills :

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