Ensuring that all customer-related tasks are handled accurately and on time to improve guests experience.
Handling customer complaints and special requests.
Supporting, training, and supervising front office staff.
Preparing monthly management reports on customer feedback, bookings, and cancellations.
Maintain all cash-handling, checking, and credit procedures.
Qualification: Graduation/Masters (Graduate/Degree in Hospitality Management or Diploma in Hospitality Management)Experience: 2 to 3 years of relevant experience (Experience in Hospitality Industry Is Preferred)Location: Near Allama Iqbal International Airport Lahore
