| Job Location | New Cairo Cairo, Egypt |
| Education | Not Mentioned |
| Salary | $0 - $500 |
| Industry | IT Services |
| Functional Area | Not Mentioned |
? Identify and assess customers? needs to achieve satisfaction.? Cater to client queries by providing accurate data using appropriate communication channels.? Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.? Keep records of customer interactions, process customer accounts and file documents.? Interact with the senior management to understand updated organizational policies and new products.? Identify practical challenges in a project to rectify the issues for final delivery.? Answering screening and forwarding incoming phone calls.? Communicate with customers via phone/email/walk-in.? Provide knowledgeable answers to questions about services or product, pricing and availability.? Work with internal departments to meet customers needs.? Data entry & bookings in various platforms
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