| Job Location | New Cairo, Cairo , Egypt |
| Education | Bachelor's degree / higher diploma |
| Salary | $0 - $500 |
| Industry | Banking |
| Functional Area | Not Mentioned |
1.?????BASIC FUNCTION:Attends to customers needs over the counter, which involves receiving cash & non-cash deposits, issuing demand draft,?preparing telex/Swift transfers, calculation of exchange from foreign currency to EGP and?vice versa, etc.. & forwards any excess of cash above assigned limit.2.?WORK PERFORMED & MAJOR DUTIES:a)?????Ensures hosting and serving customers by maintaining the customer service standards at all times.b)?????Obtains the cash box from the Head Teller at the beginning of the day. Logon and logoff the assigned Al-Awsat System terminal and maintains cash in the cash box within the permissible limit.c)?????Receives/dispenses cash from/to customers against appropriate financial documents and receives cheques from customers for deposits. Processes them on Al-Awsat System terminal.d)?????Count all cash received from CBE, Central Vault, or clients.e)?????Issues Demand Drafts, prepares Telex/Swift transfers, etc..to customers?against cash or debit to their respective accounts.f)??????Verifies customers signature on withdrawal vouchers and other financial or non financial papers in accordance with Banks policies and procedures.g)?????Obtains necessary approvals for insufficient funds or exceptions from the Account Manager or from the concerned authorities.?Directs the customers to the appropriate authorities in case of any special referral in his account.h)?????Obtains/Transfers cash from/to Head Teller by Teller transfer vouchers in case of inadequate cash or over the cash limit in the cash box.i)???????Prints Branch Journal scan report and hands over to Head Teller for checking the vouchers.j)???????Maintains entire secrecy and confidentiality to all customers? accounts.k)?????Signs Branch cash & stock confirmation daily reports jointly with Asst. Manager customer service.l)???????Maintains overnight working limit & teller limit with prescribed procedure.m)??Feeds back Asst. Manager/Head Teller with customers views/inquiries/complaints and participates in proposing applicable solutions/alternatives.n)?????Performs any other related duties as assigned.
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