| Job Location | Qatar |
| Education | Post Graduate |
| Salary | Not Mentioned |
| Industry | Hospitality / Medicare / Account Management |
| Functional Area | Not Mentioned |
Restaurant ManagerJob Location : QatarResponsibilities:•Ensures that the staff deliver the brand promise and always provide exceptional guest service.•Ensures that the staff provide excellent service to internal customers in other departments.•Observes employee-guest interactions and coaches staff in guest service skills as necessary.•Ensures that all guest and internal customer complaints and enquiries are handled in a timely, courteous, and efficient manner, following through to ensure problems are resolved satisfactorily.•Ensures that the outlet is operated in line with goals to maximizes profitability while delivering on the brand promise.•Assists the Director of F&B Operations in preparing the Annual Business Plan and budget for the outlet.•Supports the Director of F&B Operations in analysing outlet business performance to facilitate accurate and meaningful forecasting.•Seizes marketing and promotional opportunities to raise awareness and drive outlet revenues.•Proactively supports the Director of F&B Operations and Clients Head of Marketing & Communications to implement the Annual Marketing Plan for F&B operations.•Manages the outlet, pursuing excellence and quality in all aspects of the operation.•Coordinates proactively and collaboratively with consultant-partner organizations to implement restaurant concept and ensure full delivery of brand promise.•Ensures that the outlet and surrounding area is always kept clean and organized.•Oversees the preparation and implementation of outlet manpower rosters to effectively meet operational needs.•Monitors outlet operations, especially during peak business periods, making resourcing adjustments where necessary.•Supports banqueting and other activities as assigned by the Director of F&B Operations.•Performs any other duties assigned by the Director of F&B Operations as necessary.•Encourages and motivates employees, building trust, respect, and cooperation within the team.•Ensures that a positive and harmonious work environment is maintained within the operation.•Reviews and approves all HR-related issues ranging from staff personal issues (leaves, loan approvals) to manpower planning.•Supports the Director of F&B Operations with the recruitment, selection, and orientation of outlet staff.•Ensures that staff follow all company and local policies, rules, and regulations, including those related to health and safety, security, etc.•Attends training sessions when required and keeps up to date with industry developments/practices
Keyskills :
Restaurant experience
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