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Customer Relations - Jobs in Riyadh, Saudi Arabia

1.00 to 2.00 Years   Riyadh, Saudi Arabia   26 Mar, 2024
Job LocationRiyadh, Saudi Arabia
EducationHigh school or equivalent
Salary$1,500 - $2,000
IndustryMetro & Rail Passenger Transport
Functional AreaNot Mentioned

Job Description

Customer Relations (fresh)

  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Troubleshoot and resolve product issues and concerns.

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