| Job Location | Saudi Arabia |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Call Center AgentJob Location : Saudi ArabiaResponsibilities :?Answer and respond to incoming calls from customers in a professional and timely manner?Provide accurate information about our diagnostic services, scheduling appointments, and resolving client concerns?Keep customer records up-to-date and maintain a high level of accuracy and attention to detail?Follow call scripts and guidelines to ensure consistent and effective customer service?Collaborate with teams across the organization to address customer needs and ensure a seamless service experience?Identify and escalate priority issues or complaints to the appropriate department?Meet individual and team performance targets and goals?Stay up-to-date with company updates, policies, and industry trendsRequirements :?Prior experience in a customer service or call center role is preferred but not required?Excellent communication skills, both verbal and written?Strong problem-solving and decision-making abilities?Ability to prioritize and manage multiple tasks effectively?Attention to detail and accuracy in data entry and documentation?Ability to work in a fast-paced and dynamic environment?Proficiency in using computer systems and call center software?Fluency in English and Arabic?Customer-oriented mindset with a positive and empathetic attitude?Ability to work in rotating shifts, including evenings, weekends, and holidays as required
Keyskills :
Call Center experience
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