Job Location | Saudi Arabia |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Retail & Wholesale |
Functional Area | Not Mentioned |
Overview of the role:Act as the liaison between the company and its customers, ensuring customer satisfaction and loyalty, by effectively addressing inquiries, resolving complaints, and fostering a positive image of the brand. This position involves proactively engaging with customers and internal teams to uphold service standards, implement feedback loops for continuous improvement, and maintain compliance with industry regulations. The consumer relations manager plays a crucial role in protecting and enhancing the brand?s reputation by ensuring that customer experiences consistently align with the Company?s values and commitments.ÿÿWhat you will do:VOC & Complaint handling
Keyskills :
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