Compliance Monitoring Auditor Ground Operations - Jobs in United Arab Emirates, Dubai

Job Description

Job PurposeAbout the roleEnsure effective implementation of an organizational total quality management and compliance framework supporting the sections Compliance Monitoring initiatives. Report on audits across EKAS and oversight audits across SkyCargo and Emirates Aviation College, ensuring the maintenance of internal standards, international aviation regulatory compliance and reducing the risk profile of the Department. Responsible for conducting potable water quality audits, as mandated by the World Health Organization and/or IATA.What you will do- Support the design/implementation of a project plan for introducing the Quality Management system, including document and record management.- Assist the Compliance Monitoring Manager in supporting in the production of structural amendments to checklists. Liaise with relative business units to review quality standards and quality performance measures, targets and tolerances.- Through conducting scheduled quality/safety audits ensure service standards and standard operating procedures are followed across the network for SkyCargo and regulatory/SLA compliance in case of Emirates Aviation College. This includes audits on Ground Service Providers with all interface departments and stakeholders within and outside the Emirates Group. Ensure timely submission of audit reports.- Consistently review all root cause, corrective and preventive actions submitted by auditees ensuring clarity and determine the value of evidence from various stakeholders in order to produce closed station audits. Support in the preparation of monthly non-compliance reports for all stations.- Design, deliver and facilitate training programs and workshops on subjects related to quality management and service excellence. Also assist in the development and maintenance of a quality page on the EKAS website.- Assist to develop and publish quality manuals and compliance monitoring procedures where required and stakeholder awareness of the same for purposes of compliance. This will include measuring and sampling bacteria and chlorine at all assigned network stations, through potable water quality audits, ensuring full regulatory oversight set forth by the World Health Organization and/or IATA as required.- Support the Manager Compliance Monitoring Ground Operations with all external industry and government audits (SAFA, IOSA, GCAA) conducted directly by the external regulators. Ensure currency with all necessary ISO/IOSA training as per regulation.- Support Compliance Monitoring Team in obtaining/maintaining quality management accreditations.- Where applicable, support the Compliance Monitoring Manager in assessing Ground Operations standards against defined Emirates and in league competitor standards, applying quality management tools and statistical process control techniques to identify patterns and make recommendations for improving quality.Qualifications & ExperienceThis job might be for you if you have- Degree or Honours (12+3 or equivalent)- 5+ Years of Airport Operations, OtherYoull have an edge if you are- Airport Operations (Ramp, Passenger, Cargo) Three yearss experience in implementing quality frameworks and quality management systems with airline or airports operator.- Preferably a certified quality lead auditor ISO 9001 or equivalent. IATA Quality Pool Auditor Preferred experience in technical fluid testing methodologies, i.e. potable water (sedimentation, bacteria, chlorine, gravity, etc.), and aircraft fuel.- Safety Sensitive Role: Yes- Working at height: Yes- Exposure to hazardous energy systems: Yes- Heavy lifting: No- Working in areas with motorised mobile equipment: Yes- Work in confined spaces: Yes- Contact with contaminations materials (Humans/Animals/Chemicals): Yes- Contact with dangerous good: Yes- Work in an extremely noisy environment: Yes- Work in heat: Yes- Working with pressurised substances: No- Exposure to contact with moving/falling objects: Yes- Airport driving permit: No- Driving a vibrating equipment: No- Other (please specify): NoSalary & BenefitsJoin us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on whats it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

Keyskills :
Quality Management compliance monitoring

About Company

the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Group’s extensive and diverse international portfolio includes the world’s largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion).