Job Location | United Arab Emirates , Egypt |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Hotels /Hospitality /Restaurant |
Functional Area | Not Mentioned |
JOB SUMMARY Serve as the main point of contact for all guest requests and needs, including answering calls , dispatching requests and following up to ensure satisfaction with result. Ensure handling all guest requests as well as taking guest orders. Courteously and efficiently answer In Room Dining phone, take and input guests orders, ensure receipt of orders by Servers and settle checks in the Micros system according to hotel specifications. Process payment of guest checks in accordance with the Cash Handling Policy & Job Aid and maintain accountability for all financial transactions. -To serve the guests in accordance with the JW Marriott standards of Food and Beverage Quality Service. -Display aggressive hospitality with both guests and co-workers. -Take pride in all facets of the service to include quality, appearance and professionalism. -To ensure guests satisfaction at all time without jeopardizing the quality of service. SCOPE/ BUSINESS CONTEXT
Keyskills :
Marriott Hotels & Resorts is Marriott Internationals brand of full-service hotels and resorts based in Bethesda, Maryland. As of June 30, 2020, there were 582 hotels and resorts with 205,053 rooms operating under the brand, in addition to 160 hotels with 47,765 rooms planned for development
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