Maintenance Planning Assistant - Jobs in United Arab Emirates, Dubai

Job Description

Job Purposednata is one of the worlds largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents. We operate in 38 countries and 136 airports globally.As a Maintenance Planning Assistant, you will be responsible for receiving, recording and following-up on customer requests by tracking the progress of jobs being undertaken by the different sections in the workshop, in order to provide service to the customer as well as maintaining a comprehensive management information on all jobs being carried by the workshop.Job Outline:- Attend all breakdown calls from customer departments/ airlines and record the same with all details in the fault log and conveying the information to the workshop for the necessary action. Also assign a work order number in order that the follow up action can be traced and any specific enquiry from the customer can be addressed.- Update the MMS system to provide the ground equipment details and record complaints in order to assist Workshop Supdt & Maintenance Planner to plan material and manpower requirements in order to provide an efficient service through a maximum utilisation of resources that would reduce the down time of critical operational ground support equipment.- On completion of the work, record the corrective action taken, initiate paperwork for applicable recharge and convey the information to the customers in order to provide a complete service to the customer as well as ensuring correct revenue collection through coordination with Airport/ Revenue Accounts.- Monitor the maintenance works at different sections in the workshop in order to update the work done in the history cards and assist preparing maintenance schedule.- Maintain the library of manuals in order that technicians & Maintenance Planners can refer to the manuals for maintenance procedures, spare parts requisition & cannibalisation etc.- Prepare and circulate monthly maintenance schedules for distribution to the various departments in order to ensure that equipment is made available for maintenance work.Qualifications & ExperienceTo be considered for the role, you must meet the below requirements:- 10 Years schooling or equivalent.- 3+ years experience in Engineering / Workshops.- Experience in maintenance planning including work order raising, equipment history recording and maintenance scheduling etc.- Knowledge of materials/automobile spares- Knowledge of maintenance procedure- Ability use the computer (MS Excel/Word, Planning Software )- Ability to build and write reports.- Safety Sensitive Role: Yes

Keyskills :
planning software Reports Maintenance Planning

About Company

the Emirates Group employs over 103,363 staff from more than 160 nationalities. The Emirates Group’s extensive and diverse international portfolio includes the world’s largest international airline, Emirates, and one of the largest combined air services provider in the world, dnata. For the year financial year ending 2017-18, the Emirates Group posted a profit of AED 4.1 billion (US$ 1.1 billion).