Officer- Collections - Jobs in United Arab Emirates, Dubai

Job Description

JOB PURPOSEThe incumbent is responsible for handling collections legal cases, chq. Execution cases, Civil cases, cases against bank, liaising with collection teams for in-court settlements/ releasing cases, handling accountancy cases, assigned cases against the bank, attending different expert meetings, following up with law firms on case stages to minimize losses and maximize collections and cash recovery.KEY ACCOUNTABILITIESSelf-Management Responsibilities

• Agrees with line manager and define performance goals at the start of the year and ensures that the goals are achieved during the course of the year.
• Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
• Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
• Keeps professional developments, new techniques and current issues through continued education and professional growth.
• Be updated on bank policies and procedures, central bank regulations and recent developments.
• Offering timely resolution and satisfactory customer experience.

Job Context Core Responsibilities

• Coordinating with law firm to for new cases assigned (Chq. Execution, REPO, Civil/Cases against bank), follow up across different stages, and update the system and trackers.
• Assist in being back up for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Chq Executionetc.).
• Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases.
• Liaising with law firms to get the cases filed as per agreed TAT and sharing any additional required documents.
• Attending expert meetings and whenever required and reviewing commentaries and memos.
• Ensuring updating the system and legal flags of all allocated cases.
• handling assigned cases against the bank and extending support whenever required.
• Ensuring original files retrieval and returns as per process and policy.
• Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution.
• Working closely with Collection and Recovery different teams for legal support or advisory whenever applicable.
• Attending Training and adhere to policies // Enforces company policies and values without creating negative reactions // Timely completion of Mandatory training.

QualificationsMinimum Qualification

• Bachelors degree.

Minimum Experience

• Minimum 5 years of relevant experience in the banking sector

Keyskills :
Collections civil cases

About Company

FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.