| Job Location | United Arab Emirates |
| Education | Engineering Graduates/PG |
| Salary | Not Mentioned |
| Industry | IT - Software Telecom |
| Functional Area | Not Mentioned |
Key Accountabilities•Support acceptance management process for critical and specialized equipment / solutions in respective domain•Manage corrective maintenance (CM) activities for Core & Cloud•Lead the team in 2nd level support (excluding IT Applications) for Core & Cloud•Manage operational change requests (CR) management activities in respective domain•Ensure trouble tickets in respective domain are resolved and continuously improve workforce management practices within Infrastructure Operations area•Provide management information related to trouble ticket resolution, preventive maintenance and corrective actions and also lead continuous improvement in these areasQualifications, experience and skills:Qualifications:•Minimum Bachelor’s degree in Electrical / Mechanical / Electromechanical EngineeringMaster’s degree preferredExperience:•Minimum 10 -15 years of experience in telecommunications / hi-tech industry•Minimum 5 years of experience as managerial roles in telecommunications industry•Expert understanding of mission critical telecom infrastructure from operational and maintenance technical aspectsSkills:•Proven ability to lead large transformation projectsAbility to lead teams and groups•Strong negotiation and facilitation skillsProven track record of managing vendorsProven track record in governance and financial management•Strong management skills in a multi-cultural and multi-national environment•Fluent in English and Arabic is advantageYou will be redirected to the company website to apply for this position
Keyskills :
Telecom Industry Experience
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