| Job Location | UnitedArabEmirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService / Telecalling |
| Functional Area | Not Mentioned |
Telecalling Team LeadJob Location : UAERoles & Responsibilities :?Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results?Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results?Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills?Strategic and day-to-day leadership of the telecalling team, ensuring that sales targets are hit or exceeded?To manage the recruitment, induction and training of new employees, as appropriate, plus supervision of temporary/freelance staff as necessary?Proactively developing and implementing plans to deliver company, team and personal targets by developing telesales strategy, testing new ideas and sharing best practice?To work with marketing to develop creative ideas and ensure that all opportunities are taken so that sales targets are hit or exceeded?To deliver team sales targets by leading the team and to deliver personal sales targets?To arrange, participate in and lead training and team meetings as required in order to encourage agents to learn new sales techniques and achieve planned sales goals?To set and monitor targets to achieve the planned sales?To undertake regular analysis and review of all aspects of telecalling to ensure that sales are maximized and that all processes are as efficient and cost-effective as possible?To ensure that company HR standards and legal and regulatory requirements are complied withRequirements?Bachelor?s degree in marketing, human services or similar field.?Must have Outbound sales experience working towards a target?Previous experience working as a telecalling Team lead?2-5 years? experience in a Team Leader/ Supervisory role?Highly driven and high energy individual to deliver in a target driven environment and is hungry for success?Strong leadership and sales skills.?Ability to multitask.?Ability to work well under pressure.?Ability to write and present reports.?Strong organizational skills.
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