Runner (Riva Beach Club) - Jobs in Dubai , United Arab Emirates

Job Description

RIVA - a truly unique Ristorante, Bar and Beach located on the iconic Palm Jumeirah with stunning views of the Arabian Gulf, Burj Al Arab and the Downtown Skyline. A relaxed, vibrant, fun and family-friendly environment perfectly suited for any occasion. Voted as Whats On Favorite European Restaurant 2019, BBC Good Food Best Beach Club 2018 and Whats On Awards Best Day Out 2016. RIVA offers an unforgettable dining experience, temperature controlled pools and 300 meters of pristine beach in Dubai. At Accor, our operations thrive with the commitment of Colleagues who model our values. As Runner, your responsibilities and essential job functions include but are not limited to the following: KEY ROLES & RESPONSIBILITIES :

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed in any of the F&B department within the hotel.
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
• Communicate to the guest and provide assistance with their queries.
• Work as a team to get all the job tasks completed in any given time.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking knowledge.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash with the front office / accounts department.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
• Close the shift on the POS terminal.
• Other tasks that are assigned

QUALIFICATIONS:

• Excellent communication skills in English, both written and verbal knowledge of Arabic is an advantage
• Trustworthy with attention to detail and high levels of accuracy in their work
• Pro-active and energetic with a positive can do attitude
• Ability to multi-task with prioritization skills
• Knowledge of the products/items selling in the outlet
• Proficient in the use of Micros

Our commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Keyskills :
tallySellingremovingedcCookingExcellent Communication SkillsAttention To Detailcustomer needsanswering telephonesOrdersTrustworthyenglishArabicmulti-taskorder takingGroomingFood And BeverageSupervisorEnergeticability to multi-task

About Company

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.