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Customer Director - Jobs in Egypt

1.00 to 10.00 Years   Egypt   24 Jun, 2022
Job LocationEgypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

˜

  • Be the voice of the customer in The Company ˜
  • Be the main point of contact and the prevalent authority on all customer issues ˜
  • Define and implement Business Development strategy with Country/Cluster MD in line with Region?s business plan and Market & Strategy function. ˜
  • Promote the company products & services (or a specific Product Line) to win business, particularly with potential customers and new products & services. ˜
  • Compile market intelligence on business trends & needs, and competitors? strategies. ˜
  • Find access to decision networks and lobby them to orientate the decision-making process. ˜
  • Develop and implement a complete lobbying action plan including possible partnerships ˜
  • Develop relationships with potential partners and external bodies such as authorities ˜
  • Assess potential market, propose strategic actions for business validation, and provide consolidated market overviews including Country Strategic Plans where necessary ˜
  • Timely Business anticipation to Influence the prospect?s specifications in the interest of both the company and Customer and adoption of Find Plan process systematically Identify financing solutions with Finance ˜
  • Actively participate in Customer Needs Reviews, Marketing & Commercial Carousels, and Region?s business plans. ˜
  • Assume ownership of the prospective customer account in CRM ˜
  • Give inputs to the Tender strategy ˜
  • Ensure careful preparation/smooth handover to Tender Leaders and continuing support. ˜
  • Lobby his network continuously until the contract signature ˜
  • Ensure customer needs are taken into account ˜
  • Participate in the negotiation phase on an as-needed basis˜ ˜
  • Support Tender Leader in proper handover once the contract is signed ˜
  • Ensure efficient handover/transfer between tender phase & contract phase ˜
  • Select Project Manager and ensure on-time staffing of Project Core Team ˜
  • Execute all projects for his/her customer, supplemented by his/her Project Manager ˜
  • Handle the relationship with the Customer (and local partners on all relevant projects) by being the single point of contact ˜
  • Continuously seek improvement of project margins ˜
  • Negotiate and agree on any variation orders or contractual changes ˜
  • Ensure full closing of˜the project in coordination with Operations˜
Job Requirments:
  • Minimum 15 years of experience.˜
  • Previous Experience in working in a project-based environment.˜
  • Strong leadership, Presentation, and Analytical skills.˜
  • Excellent˜communication skills.˜˜
  • Excellent command of the English Language.˜˜˜
  • Must have a strategic mindset.˜
  • Previous Experience in Multinational Companies is a HUGE PLUS˜

Keyskills :

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