Head of Technical - Jobs in Dubai,UnitedArabEmirates

Job Description

Head of TechnicalJob Location : DubaiKey Responsibilities :?Acts as a Client point of escalation for on-going site maintenance service issues.?Manage and maintain technical standards for the Emrill business through the technical teams.?Comply with all statutory, Emrill HSEQ and client policies to create a positive health and safety, quality culture.?To champion compliance with all technical related statutory, HSEQ and relevant company and client policies generating a true health and safety culture. Ownership of appropriate SOP?s, job descriptions and risk assessments.?In conjunction with the Facility Managers highly motivate the technical teams, creating a culture of openness and collaboration in accordance with Emrill Values that will differentiate our technical excellence in the regional market.?Set technical competence standards for all technical roles, assess personnel and allocate positions accordingly.?Promotes innovative ways to add value and reduce costs within the CoE and business, particularly by challenging resource levels and the way we work.?Own the CoE Technical Budget?To indirectly lead the Technical Services in a consistent delivery of operational standards across all business units through the FM operational teams.?Develop and the delivery of technical training to support operational requirements.?Work with bid teams to support the technical strategy of bids, ensuring a balance of maximising profit whilst minimising risk.?Act as a role model for people management processes ensuring they are followed to clarify objectives, actively management performance and develop skills.?To manage excellent relationships with clients, our suppliers and other partners?To lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner.?To set objectives for direct reports and review bi-monthly. Ensure same approach and mechanisms for all staff within area of responsibility.?To ensure direct reports understand business objectives and customer requirements for Technical services.?Support the development of business wide technical initiatives including contract renewal and cost reduction strategies, contract management plan and customer improvement plan.?Standardization of all technical training, in line with the Company?s Customer Services objectives, formalizing and maintaining all technical related standard operating procedures, job roles.?Maintain a support role for client?s technical management, to ensure the service provided is being delivered in line with customer?s expectation and sustaining a high profile and positive image for the Emrill business.?This is an active and visible role requiring excellent customer relationships with technical leads, having sound commercial / supplies management skills as well as entrepreneurial ability. Working together with Business Development teams on new products, efficiency and new innovations to enable the business to win future work and expand into new areas.Education, Skills Required :?Degree/Postgraduate with Electrical or Mechanical Engineering?Member of a Professional Body with Intermediate Level Qualifications as an added advantage.?10 years managerial and/or technical experience in a similar field/service/industry.?Proven experience of managing a large technical team?Possesses knowledge of provision of facilities management services to a broad range of customers.?A track record of managing technical teams and/or providing support to a professional function?Aware of the trends in the market-place and seeks to deepen knowledge of industry issues and drivers

Keyskills :
Possessesknowledgeofprovisionoffacilitiesmanagementservicestoabroadrangeofcustomers