| Job Location | Dubai |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
E. RECEPTION-Upsells the hotel to guests whenever the opportunity arises.-Keeps informed of RIU Hotels & Resorts policies and procedures as they relate to the FO operations and guest service.-Keeps informed of RIU Hotels & Resorts discounting procedures.-Blocks and pre-registers rooms according to reservation requests.-Blocks rooms for arriving guests according to set procedures.-Makes and follows through room-rate-name changes.-Immediately processes all checked-in registration cards and sets up an accurate folio in the system.-Types all pre-registered and NSR key envelopes prior to guest arrival.-Double checks accuracy of pre-registered envelopes against registration cards and inserts the key in the welcome cards.-Keeps informed about the groups/conventions arriving for the day and assists in their requirements to facilitate service.OVERALL-Answers the telephone promptly according to Westin standards.-Attends to every guest requests the best way possible.-Keeps informed of the hotels emergency procedures.-Maintains a clean neat work area at all times.-Checks supplies weekly in the work area and requisitions accordingly.-Keeps updated on the system operation and procedures.-Performs other duties as may be assigned from time to time.
Keyskills :
A joint venture between Nakheel and Spains RIU Hotels & Resorts, RIU Dubai located at Deira Islands, is the emirates first four-star, 24-hour all-inclusive beachfront resort.
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