Job Location | Egypt |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other Business Support Services |
Functional Area | Not Mentioned |
Search JobsTechnical Support Engineer Location: Cairo EgyptThe Elevator Pitch:˙ Why will you enjoy this new opportunity?VMware is the global leader in virtualization and cloud infrastructure solutions that enables businesses to thrive in the Cloud Era.˙Our Global Support organization brings together an extraordinary and diverse group of people that supports over 250,000 companies in 100+ countries.˙Our people are at the core of everything we do.˙ We deeply value execution, passion, integrity, customers, and community. Do you crave a work environment of energy, innovation, and collaboration? Then come be part of our team.˙ Work Here.˙ Transform Everywhere.˙ Visit:˙ http://careers.vmware.com.˙˙˙˙Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping VMware customers and committed to solving their most complicated issues in a timely fashion.˙ As a Technical Support Engineer, you are the trusted ally of our customers and the expert they turn to for troubleshooting, diagnosis, and resolution.˙˙Our Technical Support Engineers are the ?face? of VMware to IT professionals world-wide.˙When you join our team as a Technical Support Engineer, you will learn and support our latest technology, receive mentoring from managers and become a valued member of our team.˙ TSE?s who deliver outstanding customer satisfaction are well-positioned for future career growth opportunities across various disciplines.˙Success in the Role:˙ What are the performance outcomes over the first 6 months you will work toward completing?A first-year TSE will undergo a substantial skills development training program focused on learning our core products, tools & processes.˙After an 8-week onboarding program that includes technical and soft-skills training, you will shadow and collaborate with fellow TSEs to learn the skills and habits necessary to deliver unparalleled customer experiences.˙Within 12 weeks, you will begin engaging directly with VMware customers and partnering with them to resolve issues.To be successful in this role, you must be a motivated self-starter and resourceful learner, possess strong customer interaction and problem-solving skills, and be able to prioritize multiple requests and work assignments.˙ If you are someone who embraces new technology, enjoys continuous learning, and desires a collaborative work environment, we encourage you to explore this opportunity with VMware Global Support.˙˙˙˙What type of work will you be doing?˙ What assignments, requirements or skills will you be performing on a regular basis?Our Technical Support Engineers are trusted advisors and experts that VMware customers seek out when they have a question or issue.˙ The responsibilities for this role include:˙˙
Keyskills :
© 2020 JobSearchGulf All Rights Reserved