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Customer Service Representative - Jobs in Heliopolis Cairo, Egypt
1.00 to 10.00 Years
Heliopolis Cairo, Egypt
28 Feb, 2024
ABU ELKHER - HP DISTRIBUTION
5 Jobs Openings
Job Location
Heliopolis Cairo, Egypt
Education
Not Mentioned
Salary
Not Mentioned
Industry
Consumer Electronics
Functional Area
Not Mentioned
Job Description
Identify and assess customers? needs to achieve satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Create a concise report on client interaction to facilitate a swift decision-making process.
Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.
Keyskills :
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