Job Location | Indore, India |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Other Business Support Services |
Functional Area | Not Mentioned |
Change people?s lives and love what you do!Cochlear?s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people?s lives!About the Role Accountability 1: Deliver on Customer Experience ? Visit recipients (customers) at their place of residence to learn and understand their hearing journey? Conduct events and activities for recipients to drive upgrades? Monitor and assess the quality of services provided by surgeons, OR teams, audiologist, and ensure OR staff are trained to support Cochlear surgeries? Enable the HCPs to know the importance of Early Intervention and are equipped to provide the best outcomes for the customersAccountability 2: Achieve Sales Targets ? In partnership with the Area Business Manager, implement business and marketing plans to achieve sales targets and revenue objectives? Demonstrate exceptional sales and business acumen to identify market opportunities, competitive positioning, research customer needs and generate sales/secure ordersAccountability 3: Build and Manage Advocacy ? Maintain CRM system (Salesforce) with appropriate customer data and leverage recipient data to consistently drive volunteer activities based on business needs? Partner cross-functionally with key business areas (Marketing) to ensure successful execution of events? Collaborate with Health Care Professionals (HCPs) to develop and improve the necessary infrastructure to support and build advocacy in the region marketAbout You
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