Senior Product Manager - Jobs in Islamabad, Pakistan

Job Description

About Us:Markaz is on the mission to supercharge the rails of e-commerce for the common man in Pakistan. We want to empower the Pakistani middle class, with a special focus on women who are currently not part of the Pakistani financial ecosystem, and help establish hundreds of thousands of new online entrepreneurs in the coming years. We enable anyone in Pakistan to start their online business with zero investment from the comfort of their home and make money by selling products through different social media channels like WhatsApp and Facebook. All they have to do is download the Markaz app, get access to 1,000s of products, share them on their social media with a profit margin and get orders. Markaz will take care of everything else: delivery, payments, customer experience and profit dissemination.ÿThe start-up has been formed by 4 lifetime friends who have previously worked at organizations like Alipay, Amazon and Telenor and have a combined experience of 40+ years in fintech, product management, growth, marketing, e-commerce and technology.ÿIf you think our mission is inspiring, aligned with your goals and you want to be part of the founding team that will set up the next rocketship of Pakistan, then be extremely excited!What Are Our Values:At Markaz we believe that passion, skillset and the right attitude are extremely important but these attributes have no impact if you don?t feel like you?re part of a community that will take care of you and bring more smiles to your life. Our one and only focus is to build a team with a culture that is definitely a notch above the rest in Pakistan but also aspires to be one of the best in the region.A day at Markaz will be full of exciting problem solving, taking initiatives, sharing your ideas, believing in breaking boundaries and combining fun with whatever you do. Our job would be to enable you to become the best version of yourself and help you achieve your own personal goals along with our mission!About the Role:We are looking for a Senior Product Manager having prior experience in product management, preferably in e-commerce or consumer tech industries. The candidate should be able to develop and execute product strategies, drive product development, and collaborate with cross-functional teams to deliver outstanding user experiences.This position will be tasked with:

• Feature roadmap planningÿ
• Preparing detailed requirements for feature development
• Drive product development
• Monitoring product performance and user behaviorÿ

ÿRoles & Responsibilities:

• Identify opportunities and validate them via research, user-data and competitive analysis
• Work closely with cross-functional teams including engineering, design, growth and operations to define product requirements, user flows, and go-to-market strategies
• Drive product development from ideation to launch, ensuring timely delivery and qualityÿ
• Monitor user behavior and identify optimisations; both in-terms of performance and drop-offs in user journey funnels
• Monitor product performance using data-driven metrics, identify areas for improvement, and make data-informed decisions to optimize the product experience
• Stay up-to-date with market trends, emerging technologies, and industry best practices to continuously improve product offerings
• Identify optimisation opportunities in the existing product line to improve product KPIs
• Identify and track resolution of all operational issues in the existing product line
• Prepare impact analysis for all new developments and prioritize them accordingly
• Ensure thorough feature testing covering all edge cases to ensure optimum customer experience
• Monitor customer feedback to gain insight for product fixes, optimisations and new featuresÿÿ
• Maintain detailed product manuals with changelogs

Skills:

• 6+ years of experience with ideally 3+yrs in product management, preferably in e-commerce or consumer tech industriesÿ
• Ability to operate in a complex operational environmentÿ
• Strong Analytical Skills, ability to identify and build customer segments and determine solutions for their needsÿ
• Passion and successful track record in championing great experiences, with attention to detail and craftsmanship
• Customer centric approach towards product development and its implementationÿ
• Experience working within the technology industry/start-up environment
• Experience in any of the following: Design Thinking, Product Development, Data Analysis & Insights, Segmentation
• Strong understanding of product development lifecycle, user-centered design principles, and agile methodologies.
• Ability to collaborate effectively with cross-functional teams and influence decision-making at all levels.
• Ability to easily explain complex concepts to people with no domain or technical knowledge and make sure they understand the implications

What We Offer:

• A culture that empowers you everyday to take charge and deliver outstanding results
• An absolutely power-packed all hands on team that helps you become the best version of yourself
• We believe in taking care of you and your mental well-being. We give you, your spouse, parents and children health benefits
• We let you explore new avenues, work on your own ideas and deliver with utmost autonomy
• We offer excellent rewards based on merit and a flexible work environment with a flexible leave policy
• We offer healthy compensation with and a stock options plan to take care of yourself and your families

Keyskills :