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Technical Advisor - Jobs in Musaffah, United Arab Emirates

1.00 to 10.00 Years   Musaffah, United Arab Emirates   20 Feb, 2023
Al Futtaim Group
1 Jobs Openings
Job LocationMusaffah, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Technical Advisor | Automotive | ToyotaOverview of the roleAs theÿTechnical Advisor in Mussafah Abu Dhabi,ÿyou will assist the Service Advisors while receiving Advanced General Repair (AGR) vehicles by interacting with customers, confirming the symptoms by interviewing, observing and road testing along with the customers.ÿYou will guide the Technicians in repair works to resolve the AGR concerns to fix the concerns at the first time itself to meet the customer expectation for providing the Best in Town Experience and sustain the brand name in market.ÿÿWhat you will do

  • Maximize individual sold hours to meet the revenue performance objectives through target settingÿ
  • Achieve individual utilization, efficiency and overall productivity set on monthly basis.
  • Ensure adherence to warranty process, rules and regulations as stipulated by the Principal to qualify vehicles under Branch Self Approval (BSA) as per the criteria.
  • Submit Electronic Warranty Approval Request Form (EWARF) submission on timely basisÿ
  • Analyse and communicate technical report result and support Technical Leader with coaching based on outcome of technical informationÿ
  • Ensure that all the diagnostic tools and equipment are available, updated and maintained as per distributor tool list and guidelines.
  • Ensure ongoing audit of tools and equipment to ensure optimal efficiency in the workplace
ÿ

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