| Job Location | Rabat, Morocco |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Customer Service Representative - (French) Morocco, Rabat / Full-time: Remote / Customer Support Responsibilities - Handle high amounts of live chat and phone calls- Identify and evaluate customers? needs to deliver satisfaction- Provide accurate, valid and comprehensive information- Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution- Follow communication procedures, guidelines, and policies- Go the extra mile to engage customersRequirements - 1+ years experience of proven customer facing experience or experience as a customer service representative- Strong ability in using IT for professional use and can handle somewhat technical queries from customers- Exceptional written communication skill and a good listener- Ability to multi-task, prioritize, and control time effectively- Knowledge of the cryptocurrency/blockchain field is a big plus- Multi-lingual capability is a big plus- Fluent in English and French- Willing to work weekends and irregular hours which will include night shiftsPrivacy Preference Center Manage Consent PreferencesAlways Active
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