The Deskside Technician will provide client specific IT support to the End Users, handle IT related problems in order of priority and within the optimum time scale, in accordance with procedures and project SLA?s.ÿ
This role will require an individual to solve customer support issues by visiting the customer?s location and may involve supporting multiple facilities.ÿ
Deskside Technicians interfaces with the Service Desk and other support teams to achieve the deliverables supporting the IT Services contract. Candidates will be required to have basic PC support knowledge and experience with common support tools.
