Job Location | As Salimiyah, Kuwait |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Medical Hospital |
Functional Area | Not Mentioned |
Operational Duties1.˙˙˙Develops/reviews comprehensive operational policies for each unit so as to conform to the objectives of the Hospital.2.˙˙˙Maintains sound Customer Service principles and respond to complaints and concerns of patients, visitors and staff with regard to the support services.3.˙˙˙Ensures sufficient delivery of services and attention to VIP patients and guests.4.˙˙˙Conducts orientation /training for new employees to explain policies and work procedures, assigns tasks and closely supervises them until fully trained.5.˙˙˙Initiates steps to improve the unit functioning. Makes recommendations to improve service and ensure more efficient operations.6.˙˙˙Maintains interface with departmental personnel to coordinate operational activities to ensure adequate staffing, space and facilities, coordination of purchasing, maintenance and renovation activities for the operational areas.7.˙˙˙Ensures a safe environment of care for all staff, patients, and families8.˙˙˙Develops and supports unit shared governance structure. Assures staff participation in developmental activities.9.˙˙˙Prepares scheduled and periodic reports of facility usage and cleaning conditions.Supervisory Function10.˙Coordinates and directs the activities of Housekeeping services, Laundry & Linen services and Waste Management Disposal services.11.˙Overseas Hospital?s support service operations to ensure maintenance of infection control standards, in co-operation with Infection Control unit, in accordance with established policies and practices.12.˙Conducts inspection to ensure adequacy of staffs? activities.13.˙Manages the support services staff through direct immediate supervisor and the unit as a whole to ensure cleanliness of the exterior and interior of the Hospital.General Duties14.˙Oversees events held at NMH; interacts with caterers, and/or auxiliary staff as appropriate to the specific event.15.˙Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops16.˙Coordinates with Facility Management & Safety Committee & Infection Control Committee.17.˙Attends meetings as required18.˙Performs miscellaneous job-related duties as assigned.
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