Corporate Functions and Shared Services Senior Manager - Jobs in Saudi Arabia, Tabuk

Job Description

Role PurposeThe Corporate Functions and Shared Services Senior Manager is responsible for leading, overseeing, and coordinating all corporate functions and shared services to deliver efficient, high-quality solutions that support the delivery of the sectors strategy. The role requires strategic and operational leadership across multiple domains, as needed to ensure the various sector business lines are effectively supported in the delivery of the strategic and operational plans. The Head will ensure that services are delivered in a cost-effective manner while maximizing value to the organization.Key Accountabilities & Activities

• Set the strategic direction for the corporate functions and shared services department, ensuring alignment with the companys overall strategy.
• Work with NEOM corporate functions to align support and activities to the needs of the sector and ensure any related requirements are met.
• Market research and scanning for potential partners to meet business line needs.
• Participate in divisions annual budgeting cycle and process and ensure alignment of strategic and financial planning and perform regular mid-cycle reviews and refresh.
• Identify potential risks across all corporate functions and shared services and develop strategies to mitigate those risks.
• Lead the organizational development initiatives, including workforce planning, talent development, succession planning, and change management.
• Ensure alignment of the HWBs organization, processes and procedures with its strategic intent, strategic objectives, and targets.
• Ensure comprehensive functional designs for the organisation and that these are effectively cascaded to each individuals JD Ensure up-to-date JDs, ensuring individuals have clearly defined roles and responsibilities.
• Continuously analyse and propose changes and improvements to the organizational structure, its size, headcount, skills to keep it aligned with the strategy and the business needs of the HWB Sector.
• Act as the single point for contact for HR, supporting in the coordination of headcount planning, training, recruitment, onboarding, etc.
• Oversee the operations across all corporate functions and shared services to ensure optimal efficiency and service quality. Implement best practices, standardize procedures, and enhance process efficiencies across the organization.
• Support in the development of fit-for-purpose processes to progressively formalise and enhance the sectors operations as it moves through the various stages of maturity.
• Ensure the development of an effective and fit for purpose operational excellence function to serve the sector, providing regular assessment and support to business lines to insure continuous operational improvement.
• Develop and implement a robust performance management framework.
• Support managers to set performance goals, provide feedback, and oversee the performance improvement processes across all functions.
• Ensure aligned and cascaded scorecards across Business Lines and the individuals working within them.
• Participate as needed in any sector committees to oversee execution of projects from a quality and timeline perspective and periodically review & report progress and address escalated issues.
• Support in the preparation reports for leadership on the current and forecasted progress.
• In the case of challenges or risks, support divisions or sector leadership in the development of pragmatic and considered mitigation measure and/or recovery plan.
• Develop / maintain corporate-wide policies, processes and procedures and ensure management manuals are always updated and communicated
• Drive data-driven decision-making through the strategic use of business intelligence tools. Leverage service usage data and analytics to identify trends, inform strategy, and enhance service delivery.
• Develop and implement a procurement strategy that aligns with the organizations goals and objectives. This strategy should aim to streamline procurement processes, reduce costs, and ensure the reliable supply of goods and services.
• Support the sectors divisions and departments to understand their procurement needs and ensure they are met. Work closely with finance, operations, and legal teams to ensure smooth execution of the procurement process.
• Ensure effective working relationship with the procurement function.
• Identify, vet, and manage relationships with suppliers. Evaluate supplier performance regularly to ensure they meet contractual obligations and adhere to agreed-upon standards.
• Ensure negotiation of contracts with suppliers, aiming for the best possible terms. Ensure that contracts align with legal guidelines, company standards, and financial objectives.
• Ensure all procurement activities comply with relevant laws, regulations, and company policies.
• Manage all contracts throughout their lifecycle, from initiation and negotiation to execution, modification, renewal, or termination.
• Handle contract and service-level agreements (SLAs) to ensure value for money, compliance with company standards, and high-quality service delivery.
• Develop and track key performance indicators (KPIs) to evaluate the efficiency and effectiveness of the procurement function. Use these metrics to inform decision-making and drive improvements.
• Incorporate sustainability considerations into procurement decisions. Seek to work with suppliers who align with the organizations sustainability goals.
• Uphold the highest ethical standards in all procurement activities. Ensure fair trade practices are followed and that suppliers uphold similar ethical standards.
• Oversee procurement budgeting and financial planning. Track procurement expenses to ensure they align with budgetary guidelines.
• Ensure the development of accurate long term financial forecast models, financing strategies, etc.
• Support the sector leadership and divisions in developing their respective commercial models and finding models, including identifying the best structures (e.g., subsidiary, JV, etc.)
• Collaborate with the marketing and communication teams to drive brand consistency across all service areas.
• Lead internal communication strategies related to corporate functions and shared services.
• Support health promotion teams in engagement activities.
• Provide expert support in the development of marketing strategies for each of the business and service lines, to ensure maximum impact, leveraging organisational synergies while maintaining an aligned approach across the sector.
• Drive change initiatives, managing the effective implementation of new strategies, systems, and processes across all corporate functions and shared services.
• Support the design and implementation of sector policies and, procedures ensuring requirements are fulfilled while delivering high impact and enabling effective & efficient achievement of sector objectives.
• Stimulate team discussion around focus areas and contribute to the identification of opportunities for continuous improvement of systems, improvement of business processes and practices, cost reduction and productivity improvement.
• Maintain awareness of Sector leading practices, and identify recommendations for corrective measures, updates and improvements where required.
• Ensure adherence to all relevant laws, regulatory requirements, and corporate policies. Facilitate regular audits and risk assessments to ensure a compliant and secure operational environment.
• Build and manage relationships with key stakeholders, understanding their needs and ensuring services meet or exceed their expectations.
• Collate stakeholders feedback on issues, challenges and unmet requirements and ensure action plans.
• Support, or where relevant, act as the key sector representative in building and managing relationships with providers (e.g., contract management).
• Ensure management is kept abreast of related developments, risks arising and progress.
• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate. achievement of team objectives and completion of tasks in an efficient manner.
• Assist team to perform their operations in accordance with set policies and procedures.
• Promote a high-performance working environment embracing NEOMs values.

Key Stakeholders

• All Health Wellbeing & Biotech divisions
• NEOM Corporate Functions and Shared Services
• NEOM Authority
• External consultants and vendors

Qualifications / Requirements

• At least 15 years of experience in a senior role within shared services or corporate functions, preferably in the Health Wellbeing & Biotech sector.
• Proven experience in managing multiple business functions and systems.
• Demonstrated ability to develop and implement strategic plans and manage large budgets.
• Strong leadership and people management skills with a track record of developing high-performing teams.
• Knowledge of organizational design, structuring and sizing methodologies
• Knowledge of KPIs and performance management concepts and methodologies
• Effective negotiation and conflict resolution skills, as well as excellent managerial skills, including planning, organizing, and directing work in a collaborative work style, fostering cooperation and teamwork
• Excellent stakeholder management and collaboration skills based on a collaborative and open mindset ability to build effective working relations with multiple stakeholders, across departments, with differing interests.
• Strong organization, prioritization, and time management skills to monitor and handle multiple projects at the same, balance key priorities and meet challenging and changing deadlines.
• Strong analytical, structured thinking and problem-solving skills thoroughness and ability to deliver quality output.
• Ownership and self-management capabilities - a high degree of ownership for tasks, the ability to work independently and to prioritize tasks in a highly dynamic environment.
• Strong communication skills with the ability to communicate across the organization, including excellent verbal and written communication and presentation skills.
• English fluency (orally and written), Arabic is a plus
• Bachelors degree in business administration, finance, or related field. Masters degree or equivalent professional qualification preferred

Keyskills :
change management Shared Services Talent Development Marketing Strategies Risk Mitigation budgeting Analytical Skills Conflict Resolution Leadership Workforce Planning Stakeholder Management procurement performance management Financial Planni

About Company

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing primarily on consumer packaged goods manufacturers and fast-moving consumer packaged goods and retailers, we give customers the power to defy what’s possible. Our approach allows us to connect the dots that others can’t see and build the bigger picture that others miss.