Job Location | 10th of Ramadan, Cairo , Egypt |
Education | Bachelor's degree / higher diploma |
Salary | $500 - $1,000 |
Industry | Chemicals Manufacture |
Functional Area | Not Mentioned |
Job objective:As the Senior Sales Engineer, you will play a key role in driving solution-based business development opportunities for some of our largest and most important customers. This means we will depend on you to use your creativity and expertise to transform ambiguous and often complex opportunities into significant deals.Duties and tasks:?Searches and discovers market opportunities, prospecting promising customers and communicating to arrange for meeting with decision makers.?Establishes, develops, and maintains positive business and customer relationships?Expedites the resolution of customer problems and complaints to maximize satisfaction?Collects all necessary information to evaluate the target customers? requirements including application technical information, current challenges facing the customer, current supplier from competition and customer?s financial situation.?Manages & mentors a sales team for open opportunities & securing it to successful orders.?Conducts periodic solo visits and combined visits with field engineers to existing customers and ensure optimum customer service, enhance customer satisfaction, and explore opportunities to expand business.?Provides up-to-date market information such as competition information (products, prices, services, new technology, etc.?), new business opportunities, threats to existing company?s business, etc.??Reaches out to customer leads through calling, and survey.?Negotiates tender and contract terms.?Close sales deals successfully through effective negotiation and close follow up to translate customers? inquiries into purchase orders.?Closely follow up customers? payment and collection activities to ensure prompt customer payment and reduce company?s credit amounts.?Promptly and accurately conveying customer complaints to the company for investigation and taking the necessary action.?Records and maintains customer contact data.?Supports marketing by attending trade shows, conferences and other marketing activities.?Offers after-sales support services, providing pre-sales technical assistance and product education.?Liaises with other members of the sales team and other technical experts.?Seeks continuous improvement initiatives, and development of Best Practices within the sales team?Be prepared to attend customer kick off meetings as and when required.?Discuss proposed meetings with Sales Team to ensure targets are focused and information is shared prior the meetings.?Conducts technical-sales presentations to customers as and when necessary showing how our products meet their needs.?Documents key findings, progress, insights, and pipeline velocity in CRM.?Meets the required Key Performance Indicators.?Use your technical acumen to provide solution-based sales.?Provide appropriate and timely reporting of activity and achievements to various levels of management, as required.Needed Qualifications;
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